You can contact our Customer Service whenever you have questions about orders, stocks, returns or repairs. To provide you with the best possible service, TCK works with an advanced CRM system, which ensures that every advisor has all the relevant information at hand. Our Customer Service advisors also assist their colleagues in the Service & Repair department.
Our Customer Service department is the hub of efficiency and customer satisfaction in our company. From order processing to complaint resolution, our team is ready to assist. We provide information on stock levels, delivery times, and alternatives with expertise in technical specifications. And to top it off, we oversee the warehouse team for smooth handling. Our enthusiastic team prioritises service, and each member has their own talent! Danielle is a French language virtuoso, René is a Nordic Walking master, Erwin effortlessly runs 200 kilometres along the Maas, and Tim is an expert with Vibram FiveFingers!
Operations Director
Customer Service
Customer Service
Customer Service
Customer Service